We are looking for a licensed general insurance broker who's well organized and driven individual and can help our branch improve efficiency and support our team of brokers. This role focuses on both servicing a book of business by helping existing clients and also closing new business. Major advancement will be available to the right candidate.


  • Focus on meeting customer retention through effective and proactive servicing
  • Administer branch office responsibilities (opening mail, taking and transferring phone calls, etc.)
  • Help with book growth by closing warm leads from walk-ins/call-ins and existing personal lines clients.
  • Cross selling to existing Personal Lines clients and referring to our partners (mortgages, financial services, life insurance)
  • Take phone calls from both clients and underwriters to address questions and respond to their requests
  • Negotiate policies with underwriters
  • Review policies and contact clients to prepare them for renewals
  • Handle claims reports and follow up with assistance
  • Prepare documentation for insurers, complete applications for new customers, issue insurance certificates and process changes

InsureLine Brokers Complete

We are the original franchise for InsureLine Brokers in Calgary. We opened our doors in 2017 and have since then become one of the fastest growing franchises in all of Canada. We focus most on personal lines insurance business but we are looking to grow our commercial book. Our main goal is to provide the best advice and customer service to grow our business through our customer’s referrals and trust.

About You:

You are a customer service focused individual with a strong work ethic looking for a career to grow in. You are great at maintaining and fostering mutually beneficial relationships.


  • Strong computer, communication, interpersonal, negotiating, planning and organizational skills
  • Customer service and Sales oriented
  • Enjoy working on and building relationships
  • Experience with Epic would be an asset.
  • Commercial experience would be an asset.
  • 1-5 years experience in the industry
  • Minimum Level I license

Job Type: Full-time

Salary: Negotiable


InsureLine Brokers Complete

Getting the right insurance policy can help protect your investments, and save you thousands of dollars.

At InsureLine Complete, we understand the complexities of finding the right insurance coverage. We are passionate about ‘Simplifying Insurance’, and saving customers money.

InsureLine Complete aims to be become one of the largest insurance brokerages in Alberta. We want you!

InsureLine Brokers Complete
Company Type
Privately Held
Company Size
1-10 employees
Calgary, AB, CA
Company Website
InsureLine Brokers Complete
Company Jobs
Jobs at InsureLine Brokers Complete